Status: Full Time

Location: Montréal, QC

Visual Next (formerly Visual 2000) provides End-2-End software to renowned apparel, footwear and fashion accessory companies. Our comprehensive suite of business solutions provides retailers, brands and manufacturers with the tools they need to compete in today's omni-channel marketplace. More than 600 companies around the world take advantage of Visual Next's advanced ERP, PLM, supply chain management, warehouse optimization and business intelligence software.

We are searching for an experienced individual to Implement and Train our fashion customers on our PLM software.

Roles and Responsibilities:

  • Understand and manage customer requirements,
  • Define and implement plans to meet customer expectations,
  • Monitor the implementation progress,
  • Provide Training and assistance as needed
  • Ensure contract compliance and customer satisfaction.

Required Skills:

  • BS or MS in Business Administration, Information Technology, similar degree or equivalent work
  • Experience in ERP, PLM systems or similar enterprise software
  • Proactive attitude
  • Team player
  • Strong Interpersonal skills
  • Fast learner

Other Skills and Requirements:

  • Experience in a customer support role
  • Good project management skills
  • Excellent technical and software skills & comprehension
  • Working experience in the Apparel & Fashion industry is a plus
  • Strong English proficiency
  • Willing to travel on as needed basis to project and client locations

Visual provides its employees with:

  • Competitive salaries and performance-based incentives
  • A comprehensive benefits package
  • In-house training as well as paid external courses
  • Group health insurance
  • The opportunity to develop yourself professionally and personally,
  • A positive and friendly work environment


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